Sales Support Engineer

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for a 

Sales Support Engineer

to join our team working for a better future. The position is permanent and the preferred location is in Moschato, Greece. 

What you will be doing 

Wärtsilä Shaft Line Solutions (SLS) is looking for experienced Sales Support to join our EUAF Sales Team. You will be active member in our Sales Team and working together with SLS Sites, Sales Support and Field Service team to ensure first class customer experience. You will be responsible for sales support functions for commercial and naval marine business in Greece, Cyprus and Türkiye. In this position you are reporting to Sales Support Manager, and you are preferably located in Athens, Greece.

As Sales Support Engineer, your work will focus on these responsibilities: 

• Generate customer specific solutions, specifications and quotations according to needs of Sales, for SLS portfolio for New Build and Aftermarket business
• Bid management
• Evaluate inquires and register/maintain opportunity information in CRM
• Configure solution according to defined needs
• Preparing cost calculations according to directives and agreed targets
• Evaluate technical and environmental risks of the solution.
• Ensure that response time for sales inquiries / request /orders are met.
• Perform technical assistance to Sales and customers.
• Participate in relevant sales meetings with customers when required.
• Publishing sales materials
• Organise a hand over meeting with involved parties

To be successful in this role, we expect you to have/be: 

• Be passionate about SLS business and willing to drive it to the next level
• Advanced experience in Marine Industry
• Ability to work in multicultural / international business environment
• Self-driven and self-motivated
• Continuous learning ability
• Openness & willingness to adapt to change
• Willing to travel to meet customers when requested
• Proficient negotiation skills
• Customer orientation
• Wartsila SLS product & system knowledge is a plus
• Knowledge of Marine Industry
• Familiar with using of Microsoft WORD/ EXCEL/ PPT/ CRM / AUTOCAD / SAP
• Fluent in Greek and English language

In this role, your success will be measured by:

• Order Intake, Net Sales and Profitability
• KPI's set by General Manager, Sales
• KPI's set by SLS-Management Team
• Customer satisfaction

In addition, as an ideal candidate you:

• drive Wärtsilä Purpose and demonstrate Wärtsilä values
• understand the value of collaboration and benefits it brings
• are recognised as a leader with ability to build high performing teams based on trust
• have high integrity, listen with good intention, appreciate feedback and support people to grow
• create clarity on direction and inspire people to take action towards the future goals
• enjoy creating clear business value with a goal-oriented mind-set
• drive results with excellent planning and remove obstacles for success of our employees
• feel accountable for business impact and act to adjust when performance is not as expected
• develop an organization with high passion and drive - while making sure that it is fun doing business

Why you and us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. 

Contact & next steps 

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. 

For further questions please reach out to Yoann Granier, Sales Support Manager, through email yoann.granier@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). 

Welcome to join us in shaping the decarbonisation of marine and energy!
 

Last application date: 28/05/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.